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Service consultant
$75k-96k (estimate)
Full Time | Consumer Services Just Posted
Save

Caliber Collision is Hiring a Service consultant Near Gilroy, CA

Service Center

Gilroy - Church St

JOB SUMMARY

Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping / marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines / standards.

OUR COLLISION CUSTOMER SERVICE CONSULTANT FOR THIS POSITION CAN MAKE UP TO :

$ 19.00 - $25.00 per hour

WHATS IN IT FOR ME?

  • Benefits from day one : Immediately eligible for medical, dental and vision
  • Industry Comparable Pay Paid weekly and eligible for overtime
  • Paid Vacation & Holidays Can begin accruing day 1
  • Career growth opportunities we promote from within!
  • A career for life : You’ll gain hands-on experience within a production shop.

REQUIREMENTS :

  • 2 years of customer facing experience; sales experience a plus
  • Must have a valid driver’s license and be eligible for coverage under our company insurance policy
  • Must be able to pass all pre-employment screenings including background and MVR checks

ABILITIES / SKILLS / KNOWLEDGE

  • Ability to do consistent physical activity reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
  • Be able to understand instructions written and verbal
  • Can prioritize competing tasks and adapt easily to a fast-paced environment
  • Must be able to provide personable, friendly World Class customer service to internal and external customers
  • Last updated : 2024-04-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$75k-96k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

07/28/2024

WEBSITE

calibercollision.com

HEADQUARTERS

MISSION VIEJO, CA

SIZE

3,000 - 7,500

FOUNDED

1997

TYPE

Private

CEO

RICK RODMAN

REVENUE

$1B - $3B

INDUSTRY

Consumer Services

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About Caliber Collision

Caliber Collision is an auto body repair and paint shop that offers collision and windshield glass repair and replacement services.

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The job skills required for Service consultant include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Service consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service consultant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service consultant positions, which can be used as a reference in future career path planning. As a Service consultant, it can be promoted into senior positions as a Business Systems Analyst V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service consultant. You can explore the career advancement for a Service consultant below and select your interested title to get hiring information.

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If you are interested in becoming a Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Consultant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Consultant job description and responsibilities

Listening to customer concerns and providing information, answers, or responses.

04/18/2022: South Bend, IN

Taking orders and processing billings and payments.

05/02/2022: Austin, TX

Obtaining and correctly recording customer information.

04/05/2022: Columbus, GA

Reviewing and making changes to customer accounts.

02/10/2022: Greenville, MS

Handling customer complaints and processing returns effectively.

03/21/2022: San Jose, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Consultant jobs

Keeping records of customer interactions.

04/13/2022: Knoxville, TN

Ensuring customer satisfaction or referring customers to supervisors.

04/09/2022: Santa Maria, CA

Identifying opportunities to up-sell other products and services.

03/09/2022: Fort Smith, AR

Interact with customers to identify their business requirements.

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Develop business strategies to meet client needs and close sales.

02/16/2022: Sioux Falls, SD

Step 3: View the best colleges and universities for Service Consultant.

Butler University
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